The Long-Term Care Ombudsman Program is responsible for the 92,859 seniors and adults with disabilities living in 2,252 long-term care facilities throughout Los Angeles and San Bernardino Counties.

What We Do

Volunteer &
Internship Program

Advanced Health Care Directives

Mandated Reporting

Find Out the Right Facility For You

What is Elder Abuse?

What Are Your Rights?

In The News

Director of Ombudsman Services Recognized by California Department of Aging

Director of Ombudsman Services Recognized by California Department of Aging

Tabatha Sebastian, MA, Psy & Director of WISE Ombudsman Services in San Bernardino County was featured in the California Department of Aging’s 50 Years, 50 Stories, celebrating 50 years of partnership and programs serving older Californians.

As a dedicated advocate for older adults and people with disabilities in San Bernardino County, Tabatha works tirelessly to ensure that older adults and those who are disabled living in long-term care facilities maintain their civil rights and live with dignity and respect.

WISE began running San Bernardino’s Long-Term Ombudsman program in April 2022. In its first year, Tabatha’s team closed 78% more cases than prior years. The team also added three Master of Social Work interns, an innovation that allows the office to visit even more skilled nursing homes and other facilities.

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WISE Assists Nursing Home Evacuees in Eaton Fire

WISE Assists Nursing Home Evacuees in Eaton Fire

In Pasadena, at least 1,400 residents from dozens of Pasadena- area nursing homes and assisted living facilities were evacuated because of the Eaton Fire, which created immediate health risks for older evacuees at the Pasadena Convention Center because of a shortage of cots and essential supplies.

Rachel Tate, MSW, head of Ombudsman Services at WISE and Laura Mosqueda, M.D., professor at USC’s Keck School of Medicine, expert in gerontology and volunteer ombudsman, were onsite at the Pasadena Convention Center to help residents and spoke to the  LAist , about the need for better coordination to provide the best care to vulnerable older adults during a disaster.

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