Know Your Rights

Ombudsmen are trained professionals who help protect and ensure the quality of care of individuals living in long-term care facilities, educating residents and their families about their rights in nursing homes and residential care.

The following is a partial list of rights that are applicable to all individuals living in skilled nursing or residential home:

  • Be treated with respect, dignity.
  • Be free from chemical and physical restraint.
  • Manage your own finances.
  • Voice grievances without fear of retaliation.
  • Associate and communicate privately with any person of your choice.
  • Send and receive personal mail.
  • Have your personal and medical records kept confidential.
  • Apply for state and federal assistance without threats or discrimination.
  • Be fully informed prior to admission of your rights, services available and charges.

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