Know Your Rights
Ombudsmen are trained professionals who help protect and ensure the quality of care of individuals living in long-term care facilities, educating residents and their families about their rights in nursing homes and residential care.
The following is a partial list of rights that are applicable to all individuals living in skilled nursing or residential home:
- Be treated with respect, dignity.
- Be free from chemical and physical restraint.
- Manage your own finances.
- Voice grievances without fear of retaliation.
- Associate and communicate privately with any person of your choice.
- Send and receive personal mail.
- Have your personal and medical records kept confidential.
- Apply for state and federal assistance without threats or discrimination.
- Be fully informed prior to admission of your rights, services available and charges.